Should I schedule a 30- or 60-minute appointment?

• If you have selected an online tutorial, you must select a 60-minute appointment.
• If you have selected a face-to-face tutorial, you may select a 30- or a 60- minute appointment.
• 30-minute appointments work well if you have a few specific questions about a one or two page paper AND/OR are writing a thesis or dissertation and want an initial consultation to establish a plan for subsequent appointments.
• 60-minute appointments work well if you have a lot of questions about a one to two page paper AND/OR have a draft that is longer than two pages AND/OR want help brainstorming, outlining, or searching for sources AND/OR are new to the English language.

Should I schedule a face-to-face or an online tutorial?

In a face-to-face tutorial, you can work with a tutor on almost any writing-related issue, including brainstorming, planning, and searching for sources. You and your tutor can have a conversation about your ideas and how to get your paper to convey them.

Although the online tutorial offers you convenience, it's not as productive as a face-to-face appointment when you need help brainstorming, interpreting an assignment, or working on extensive grammar issues. An online appointment may work well if you want feedback on the organization, coherence, or persuasiveness of a draft.

How can I make an online appointment?

• When you click a white box on the schedule to make an appointment, a "New Reservation" form will appear. Near the bottom of the form are two options: "Face-to-Face Appointment" and "Online Appointment." Click the bubble next to "Online Appointment."
• The bottom of the "New Reservation" form asks you to tell your tutor what you'd like to work on during your appointment. Use the space provided to tell your tutor about your assignment and about the issues in your paper that you want your tutor to address.
• Once you click "save", the system will prompt you to upload your paper. If you have trouble with this, call us at 575-6747. If you aren't ready to upload your paper yet, you can do it later by clicking the "Submit a Paper Online" button on the front page of our website.
• Upload your paper as a .doc, .docx, or .rtf file.

How can I make a face-to-face appointment?

• When you click a white box on the schudule to make an apopintment, a "New Reservation" form will appear. Near the bottom of the form are two options: "Face-to-Face Appointment" and "Online Appointment." Click the bubble next to "Face-to-Face Appointment."
• The bottom of the "New Reservation" form asks you to tell your tutor what you'd like to work on during your appointment. Use the space provided to tell your tutor about your assignment and about the issues in your paper that you want your tutor to address.
• If you have any trouble with this, please call us at 575-6747.

How can I get help with a paper longer than seven pages, a thesis, or a dissertation?

• Long paper: If you want a tutor to comment on the whole paper, make more than one 60-minute appointment, preferably with the same tutor. The tutor will read the first five to six pages of your document during your first appointment, the second five to six pages during your second appointment, and so on. If you only want help with a select five to six pages of a long paper, bring that portion of the paper to your appointment.
• Thesis or Dissertation: Make an initial 30-minute appointment with a tutor with whom you think you will work well. (See Who We Are to see brief tutor biographies.) Use your initial appointment to establish a plan for future appointments. After your initial 30-minute meeting, please schedule 60-minute appointments.

How many appointments can I make per week? Per day?

• You may make one 30- or 60- minute appointment per day.
• You may make up to three appointments per week.

How to cancel an appointment?

• Log in to the schedule
• Click on “Control Panel," which appears in the top left corner of the page.
• Find the blue box labeled "My Reservations," and click "Delete" next to the appointment you would like to cancel.
• A "Delete Reservation" box will pop up. Click "Delete" at the bottom of the form.
• Call 575-6747 if you need help.